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Stay Connected with NatriHealth

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How can we help?

Email Us

info@natrihealth.com

Call Us

Phone: +1 (604) 275-6787
Toll-Free: 1-800-565-6444

Canada Office

110–11611 No. 5 Road
Richmond, BC V7A 4E8
Get Directions

Customer Support Hours

Monday–Friday: 9 AM – 5 PM PT
Weekends: Closed

Shipping

Do you ship overseas?

Yes! NatriHealth ships within Canada and to select international destinations.

For orders shipped to the United States, a minimum order value of $150 is required due to additional cross-border shipping costs and tariffs.

Shipping rates and availability vary depending on your location and order.

What shipping carriers do you use?

We ship through Stallion Express, which works with trusted delivery partners in Canada and internationally.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information so you can follow your package's journey.

How long will it take to get my order?

Delivery times depend on your location and the shipping service selected.

Estimated transit times are:

Canada: Approximately 2–8 business days

United States: Approximately 2–4 business days

International: Approximately 5–10 business days

These are general shipping estimates and do not include order processing time. Actual delivery times may vary due to customs clearance, carrier operations, holidays, or other unforeseen delays.

Once your order ships, you'll receive a tracking link to follow its delivery progress.

Returns

Can I return my order?

Yes. We want you to feel confident shopping with NatriHealth.

We understand that unexpected issues can sometimes happen during packaging or delivery. If your order arrives damaged, defective, or incorrect, please contact us so we can help.

To help us resolve the issue, please provide your order number, a brief description of the problem, and photos of the affected product or packaging when possible.

Our team will review your request and arrange an appropriate solution, including a replacement or refund where applicable.

We're committed to making things right and ensuring you have a positive shopping experience.

General

Are these FAQs real?

Yes! These FAQs are here to help you shop with confidence.

We've put together answers to common questions about our products, shipping, and returns.

If you need additional assistance, our NatriHealth team is always happy to help. Visit our Contact page to get in touch.

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